Default printer ?

[Guesss]

Hi everyone,

My Foxit Reader shows me a default printer than is different than the window's one when printing.
Does anyone knowes why and how to fix it ?

If I edit a user profile, I can see a hive named printer in HKCU\Software\Foxit Software\Foxit reader\ with the good default windows printer specified.

Foxit is on 2.3 build 3309 running on a 2003 Server TSE

Thanks.

[christina]

I don't fully understand your problem. Foxit Reader displays the default printer? Doesn't this what you want?

[Guesss]

Hi Christina,

Sorry for my bad english.
When I wan't to print under Foxit, the printer that is presented by default is not the Windows default printer.

Do you understand what I mean ? =)

[christina]

This is weird. This issue do exist in our previous version, but has been fixed in v2.3.3309.Not sure why you still have the problem. Can you please let me know more?

1.How do you set your printers as default?
2. Please provide me you system info by this tool: www.foxitsoftware.com/tools/getcomputerinfo.exe.

Thanks.

[Guesss]

Christina,

We are on a Terminal Server 2003.
Default printers are specified by right clic on printers.
This default printer appeared correctly in all applications except for foxit.

The server specs are a bit confidential. I 'm not so ready to post them.

[christina]

Ok, I will forward this issue to our testing team. They will help to test on Terminal Server 2003. Hope fully they can reproduce this issue with this limited info and then be able to fix it.

BTW, would you love to send your info to our support@foxitsoftware.com? All your info will be for internal use only. And we also need your printer info, please use this tool to get it: www.foxitsoftware.com/tools/Getprinterinfo.exe .


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