Problem writing chinese characters

[happyuser]

whenever I write something in chinese in a document (using Typewriter), the text shows up all right for a second, but as soon as I move the document (with fx the hand tool), the chinese text disappears. This happens no matter what font-type I use.

I also cannot copy chinese text using the Select Text tool (the program simply doesn't copy anything when I press ctrl-c - also the "copy" function in the Edit bar is greyed out, when I choose chinese text).

i use foxit reader 3.0 on vista

and I LOVE foxit

[Maggie]

hello, does this issue happens on all the PDF files in your computer?
Which build of Foxit Reader do you use?
Thanks and Best Regards!

Edit: please provide us a copy of the pdf document in question.

[happyuser]

I use build 1301.

Yes, it happens on every pdf document I try. I've tried the same thing on my other computer and the same thing happens (both run vista business and foxit build 1301).

very happy if you could help.

Br
Bo

[happyuser]

I've just realized that there's a problem with inputting Danish characters as well (which functioned well in the 2.3 version). The special Danish letters are displayed as squares when written by the Typewriter tool. Strange.

[Maggie]

I can input something in Chinese. Would you please send us your OS information?
Please download a program from here:
http://www.foxitsoftware.com/tools/getcomputerinfo.exe
Run it>click GetInfo>choose Save>copy all the info listed there to us.

Please send it to support@foxitsoftware.com.
All the files you send us will be kept confidential and only for internal use.

[happyuser]

I'm very sorry, but I never install something unless I'm absolutely sure what it is (bitter experiences). Is there any other way I can tell you what you need to know? Sometimes even harmless software makes windows crash and burn.

[happyuser]

I don't know if it's any help but it turns out that in some interactive forms (though not all), the text I input into a field also disappears as soon as I change focus from that particular field (by e.g. changing tool or simply moving on to another field in the form).

[christina]

For the interactive forms described in the #7 post, please download from our website version 3.0.1301 that's an updted version, and then try again.

If the problem put in your first post behave different from #7, please provide us a sample for testing.

[happyuser]

thanks a lot, the update took care of the interactive form problem, just as you said.

[happyuser]

Both chinese and danish work now, thanks for a great update!

Br
Bo