Can't add updates to install

[monocongo]

When I launch Foxit Reader it automatically searches for updates and then shows me a list of available updates. However when I choose one or more of these updates the Add button continues to be greyed out, which keeps me from moving the selected update from the Available column into the Selected column, thereby preventing me from installing any updates. Why is this happening? Is there a configuration setting which enables the installation of updates (I can't seem to find one), or is this the default behavior for users of the free/evaluation version?

Thanks in advance for your reply.

--James

[Maggie]

Hello James, I am sorry. Maybe it is caused by the net and server. Please try it later or download the add-ons from our website directly:
http://www.foxitsoftware.com/downloads/
Thanks and best regards!

[Nostradamus]

Same problem here.
Foxit Reader 3.0 Build 1506
WinXP SP3
Proxy within a company

Shown updates:
Basic Module
Service Module
Reader Update

None of the above can be added to the install list. All buttons remain greyed out.

thanks and best regards

[christina]

Basic Module
Service Module
Reader Update

These are the synopsis, only their sub-items can be added to install list. Double click on the above subjects to see if there are any downloadable items.