Parts of PDF disappear when saved...?

[schnapper]

I use PDF Editor to attach a "stamp" to existing PDF's before I send them back to the client.

Unfortunately, I occasionally get PDF's where some of the existing lines (think house plans) disappear after I add my stamp and save the file.

The lines are generally nowhere near where I have placed my stamp and were part of the original PDF.....

I can't send the drawings back to the client if there are bits missing!

Any ideas on why it is doing this?...or how to prevent it?

[christina]

Sorry for this inconvenience.
But how could you add a 'stamp' by Foxit Editor?
Could you please provide us a sample of your original file and the final file you have edited?

[schnapper]

Hi. Basically I have saved a jpg of my "stamp" which I then put on the drawings and then add text to it as the situation demands.....

On page 2 of the "Stamped Drawings" (the floorplan page) you will notice a line above the garage, which should show the distance 5500, has vanished...?

Also, between my stamp and the Master Bedroom and Ensuite a couple of small lines have disappeared too...?

Thanks for your help.

[christina]

Thanks for the info. I could not reproduce this issue in my end. I will forward it to testing team for further investigation. Please let us know the following extra info:

1. Your editor version number.
2. Your operation system.
3. Do this issue happen when you insert any images?

[schnapper]

1) Version 2, build 1011

2) Windows XP pro

3) Haven't tried images.

[christina]

Thanks for the info. Unfortunately the testing team could not repro this issue too. Could you please try Version 2.1.0119 to see if it solve your problem?