[Help] Black Screen

[wassabi]

Using windows 7.

I was attempting to open a jpeg file and was prompted to download a plugin for a pdf converter. That of course didn't work, but now foxit reader is not functioning properly.

When opening pdf files the document is not displayed, I can see the scrollbar and scroll through the document, but not see the pages. Un-maximizing the foxit reader window fixes the issue, but when I return to maximized mode the document is black. I can see foxit reader is still running and responding properly, all the menus work fine.

I tried uninstalling foxit reader, then reinstalling with the current version on the website, 1506. The problem still exists.

I am certain the issue was caused by something I did recently because I was viewing several pdfs yesterday without problem.


Another interesting note that happened while I was generating the screenshot. Pasting the screen grab gave me an out of memory error. "Not enough storage to process this command"
To clear up this error, all I did was un-maximize foxit reader.

[christina]

Sorry for this inconvenience.

I will forward this issue to our testing team for further investigation. We need your help to provide us the following info:
1. Your computer info. www.foxitsoftware.com/tools/Getcomputerinfo.exe
2. Do you observe any abnormal behavior of Foxit Reader in the Process?

Thanks in advance.