View Full Version : Firefox / Foxit problem
Conumdrum59
April 28th, 2009, 07:25 AM
Hi,
When I click on a PDF link in Firefox, it immediately closes. I can right click and open in a new window successfully. I have deleted and reinstalled the Foxit Firefox plugin per instructions elsewhere in the forum.
Any help appreciated.
Lloyd
Foxit 3.0 build 1506
Firefox 3.0.9
Windows XP Pro
christina
April 28th, 2009, 08:01 PM
Does this happen to all files you open? Did you get any crashlog for it?
Conumdrum59
May 1st, 2009, 06:30 AM
Thanks for your reply.
It happens to all files.
Latest crash log:
FOXITR~1 caused an Access Violation (0xc0000005)
in module ntdll.dll at 001b:7c910a19.
Error occurred at 4/30/2009 07:56:34.
C:\PROGRA~1\FOXITS~1\FOXITR~1\FOXITR~1.EXE, run by Lloyd Bishop.
Reader Version : 3.0.2009.1506.
fxdecod1.dll Version: 2.0.2009.303.
Operating system: Windows XP (5.1.2600).
1 processor(s), type 586.
37% memory in use.
2040 MBytes physical memory.
1282 MBytes physical memory free.
3411 MBytes paging file.
2738 MBytes paging file free.
2048 MBytes user address space.
1957 MBytes user address space free.
Read from location 000000c8 caused an access violation.
Maggie
May 3rd, 2009, 06:11 AM
Would you please send us the crashlog in the Folder of Foxit Reader to support@foxitsoftware to process? Thanks in advance!
christina
May 3rd, 2009, 06:12 PM
Please try reinstalling Firefox to see if it helps.
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