Forms and Adobe Reader...

[jwhitetoo]

Hello,

Phantom looks great so far!

While playing around in a lab environment, if I create two fields, save the pdf and then open in Acrobat reader, while I am able to fill in the fields just fine, I cannot save and when I select 'Save As' I get a message that states:

"This document does not allow you to save any changes you have made to it unless you are using Adobe Acrobat 9, Adobe Acrobat Pro 9, or Adobe Acrobat Pro Extended 9. You will only be saving a copy of the original document. Do you want to continue?"

I can't remember, but I believe that when I played with Forms about a month or so ago in the earlier solution you had for forms (can't remember the name right now) that I was, in fact, able to create a PDF with forms that was compatible with Acrobat Reader.

Any thought or comments you can provide would be much appreciated.

Thank you,

James

[cherry]

Hello James,

Weird, I failed to replicate the issue here... I'm using Adobe Acrobat 8 Pro.
Could you please provide me a copy of that PDF document for a closer look at? Thank you.

[jwhitetoo]

Hi Cherry,

Can you test it with Acrobat Reader instead of Pro?

If not I'll create another PDF for you as the first was created in a test environment and no longer exists.

Thanks so much,

James

[monalisa]

Can you tell me how I paste from word into a pdf file using foxit phantom.

Thanks

[christina]

In the text input mode, like typerwriter or form filling mode, you can paste the text from the clipboard.

[monalisa]

I am in the text input mode but it does not allow me to paste. If I click onto edit the option is not there to paste but to attach a file etc.

[christina]

Could you please supply us a file sample?

[jwhitetoo]

Hello James,

Weird, I failed to replicate the issue here... I'm using Adobe Acrobat 8 Pro.
Could you please provide me a copy of that PDF document for a closer look at? Thank you.


Hi Cherry,

Starting with a clean copy of Windows in the lab, I set off to test this again and as soon as I read the error message I realized why it worked for you:

"This document does not allow you to save any changes you have made to it unless you are using Adobe Acrobat 9, Adobe Acrobat Pro 9, or Adobe Acrobat Pro Extended 9"

I should have picked up on that the first time - my bad. At any rate, while there are many posts in Adobe's forums, this one is short and I believe sums up the problem.

http://forums.adobe.com/message/2134273#2134273

Can Foxit Phantom enable this feature so that forms can be utilized by recipients that only have Acrobat Reader installed on their PC's?

Thank you,

James

[cherry]

Hi James,

Adobe Reader doesn't include the feature of filling up the forms while Adobe Acrobat does. The recipients that only have Adobe Reader will need to have Acrobat to save the filled forms.
But in Foxit Phantom or Foxit Reader, they can both use the "Save as" function.

Best Regards,
Cherry

[jwhitetoo]

Adobe Reader doesn't include the feature of filling up the forms while Adobe Acrobat does.

Hi Cherry,

From what I read, Reader DOES support this so long as the PDF is created with Standard and above using certain options.

There were many others posts that stated the same thing, but this was from my link above:


The Acrobat 9 documentation says the PDF Forms can be filled and saved by Acrobat Reader users.

What I am hoping is to get the features that enable this functionality for Reader into into Phantom.

Thoughts?

Kindly,

James

[jwhitetoo]

Just following up on this...

If you look at Acrobat Reader 9 help:

http://help.adobe.com/en_US/Reader/9.0/index.html

Click on "What can you do with Adobe Reader?"

Select "Fill in forms"

It states quite clearly that Acrobat Reader 9 supports forms.

I'd really just like to get a statement of direction as to whether or not Foxit intends to resolve this issue with Foxit Phantom. I have a customer that was waiting for the release of Phantom for this feature alone so to say the least it was a bit of a disappointment to discover it wasn't going to work.

In my customers case they want to create PDF forms that they can send to their customers who'd be using Acrobat Reader to fill those forms out. Obviously they can't ask all of their customers to go out and purchase Acrobat Standard or Foxit Phantom because that's about as far from realistic as it get's.

Thanks so much,

James

[christina]

Sorry, I suppose Cherry was actually stating Adobe Reader can Fill the form but unable to save it.

I am not sure what problem your customers have. On my part, PDF forms created by Foxit Phantom can be viewed and filled by Adobe Reader. While we can't expect this form can be saved by Adobe Reader because Adobe won't allow you to do this.