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View Full Version : Phantom Print Driver & Vista X64 HELP!!!


Markiemark
October 2nd, 2009, 08:31 AM
Update: Support is being very helpful with this and have forwarded it to the programmers to review. In the meantime I am using the regular version of creator x64 to print.
Original:
Here's the deal:
Installed Foxit Phantom x64 Trial on a vista x64 system w/ Sp2.
Liked the program. Bought it 2 days later (yesterday).
Registered with the key sent to me.
Phantom works great.
The printer driver, however, still gave me a "you have 29 days left" message.
I uninstalled. Re-installed the x64 version with UAC turned off and using the command line instructions in the faq. No luck. The printer driver still says "trial version".
I have go so far as to delete all references to foxit in the registry, program files, and elsewhere, reinstall, but all with the same result.
Mark

sherry_yu
October 2nd, 2009, 08:56 PM
Sorry for any inconvenience this has caused.
Please uninstall Foxit Phantom and register for Foxit Phantom with your license key in the last step when to reinstall Foxit Phantom.
And please do it with administrator privilege.

christina
October 7th, 2009, 09:04 PM
Hi Markiemark, I suppose you were using Phantom msi installing package. Currently msi package has a bug which can't overwrite the old Phantom printer info. Please try use Phantom exe package, that will solve the problem. Thanks.