More info needed for print issue de-bug!

[arthur]

Dear Foxit users,

We are now working to solve the print bugs, including portrait/landsape print mode, slow print speed, print settings, etc. However, we need your help to send us feedback of your printer info. Pls help to download the small program (220K) by following the link below, run it and send us back the printer info result(just copy out the text you get).

http://www.foxitsoftware.com/tools/Getprinterinfo.exe

Pls send your printer info to support@foxitsoftware.com with your detailed problem description.

Foxit Reader plan to release a new version by the end of this month with all major problems reported fixed.

Thank you!

Arthur
support@foxitsoftware.com

[Boz]

If no printer problems are being experienced, do you still want this to be done?

[Tommy]

I've never had problems printing with PDF Reader.

Here's my printer test results:

Printer that you select is " HP Deskjet 5700 Series ".

More printer's information:

RASTERCAPS: 28313

RC_BANDING: No
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: No
RC_STRETCHBLT: Yes
RC_STRETCHDIB: Yes

TECHNOLOGY: 2
BITSPIXEL: 24
PLANES: 1
NUMCOLORS: 1000

[blueteen]

Hello, here is my report. (sent by mail too)
sometimes, i can't print some pdf's files.
nothing appens when i launch the printing.
but acrobat reader can print these files.


Printer that you select is " Brother HL 5070N".

More printer's information:

RASTERCAPS: 9887

RC_BANDING: Yes
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: Yes
RC_STRETCHBLT: No
RC_STRETCHDIB: Yes

TECHNOLOGY: 2
BITSPIXEL: 1
PLANES: 1
NUMCOLORS: 2


another printer on another computer


Printer that you select is " Brother 1270N ".

More printer's information:

RASTERCAPS: 9887

RC_BANDING: Yes
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: Yes
RC_STRETCHBLT: No
RC_STRETCHDIB: Yes

TECHNOLOGY: 2
BITSPIXEL: 1
PLANES: 1
NUMCOLORS: 2


Thanks for your work :)

[Stannie]

I have the same problem others are having. Here are the specs:

Printer that you select is " HP LaserJet 3300 Series PCL 6 ".

More printer's information:

RASTERCAPS: 28313

RC_BANDING: No
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: No
RC_STRETCHBLT: Yes
RC_STRETCHDIB: Yes

TECHNOLOGY: 2
BITSPIXEL: 1
PLANES: 1
NUMCOLORS: 256

[Andreasm82]

>>Foxit Reader plan to release a new version by the end of this month with all major problems reported fixed.

hmm, November is over! :) Where's the new version ? ;)

[mario]

FoxitReader v. 1.3b 1130
XP sp2

I have 3 printers:
1) HP 5P laser
2) HP 5550 deskjet
3) Epson C1100

Images are printed upside down only with HP 5P.
But when I choose the Graphic mode in the Advanced options "Raster" in stead of "HP-GL/2" (see attachment), all works fine.

Printer that you select is " HP LaserJet 5P ".
More printer's information:
RASTERCAPS: 28313
RC_BANDING: No
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: No
RC_STRETCHBLT: Yes
RC_STRETCHDIB: Yes
TECHNOLOGY: 2
BITSPIXEL: 1
PLANES: 1
NUMCOLORS: 2

Printer that you select is " hp deskjet 5550 series ".
More printer's information:
RASTERCAPS: 28313
RC_BANDING: No
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: No
RC_STRETCHBLT: Yes
RC_STRETCHDIB: Yes
TECHNOLOGY: 2
BITSPIXEL: 24
PLANES: 1
NUMCOLORS: 1000

Printer that you select is " EPSON AL-C1100 Advanced ".
More printer's information:
RASTERCAPS: 28313
RC_BANDING: No
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: No
RC_STRETCHBLT: Yes
RC_STRETCHDIB: Yes
TECHNOLOGY: 2
BITSPIXEL: 24
PLANES: 1
NUMCOLORS: 16777215

[RetroX]

I only have 1 issues thats with adjustment of the original text collor.
Once a pdf has, for example blue text, then it can be displayed as black trough preferences. But when printing this text is still using the grayscale of blue.

Printer that you select is " Canon BJC-250 ".

More printer's information:

RASTERCAPS: 28313

RC_BANDING: No
RC_BITBLT: Yes
RC_BITMAP64: Yes
RC_DI_BITMAP: Yes
RC_DIBTODEV: Yes
RC_FLOODFILL: No
RC_PALETTE: No
RC_SCALING: No
RC_STRETCHBLT: Yes
RC_STRETCHDIB: Yes

TECHNOLOGY: 2
BITSPIXEL: 24
PLANES: 1
NUMCOLORS: 8

[Tommy]

do u need another printer test for build 1209?