Version 2.2 build 2129 command line issues

[dtraylor]

Greetings,

I have used foxit reader for some time now and have always valued it as a much faster alternative to Adobe for my personal use and for others who may not be using the fastest hardware. We have recently begun a project that requires command line printing of PDF documents stored in an archive on our file server. I suggested we use foxit reader to automate the process and have successfully automated version 2.2 with the /p flag (/t is broken in 2.2) and version 2.1 with the /p and the /t flags, but only if the PDF has portrait orientation. If the PDF is landscape, even only a one page PDF, it prints out as portrait, squishing the document along the horizontal axis and elongating it vertically. I have tried this directly on my XP machine using the Foxit reader 2.2 MSI installer to install the reader. The same thing happens when I right-click a PDF and select "print". The PDF's in question were converted from Tiff's using Imagemagick and are PDF version 1.3 and I have created other PDF's as 1.4 that exhibit the same behavior.

I have searched this forum and have not found a post where everything prints portrait so I figured this must be new. Printing from within an open window of the reader works great and as expected.

Please someone, tell me I've missed something obvious so I can fix it and look like a hero again.
:1_11: :1_20:

Thanks,

Doug Traylor

[dtraylor]

Does anybody successfully print landscape PDFs from the command line using this program? Using either the /p or the /t flags?

anyone...


anyone...


Bueler?

:1_12:

Thanks,

Doug

[dtraylor]

Since no one has admitted to using the command line or context menu printing feature of Foxit Reader, I filled out a support request with Foxit and gave them my story. Support contacted me via email and has received some info on our printers they requested. The odd thing is this behavior exists on all computers tested including Windows servers, and exists on all printers tested including virtual printers. The problem exists on version 2.2 and 2.1. I haven't found any other versions that support command line or context menu printing of PDFs.

I post this update in case anyone is interested in the outcome of this.

Thanks,

Doug

[dtraylor]

So far I have not had any response from Foxit's support team on the problems I have found, nor has a single person commented in this forum on the problem I am having. Am I to believe that no one uses the context menu or command line function to print lanscape oriented PDF files, or is it working for everyone and you are just sitting there thinking I am a crackpot?
:1_31:

It is too bad. This software might have been useful to my company.

We were considering buy a dozen licenses of the Editor software, but based on this lack of support, it worries me to consider spending $1000 here when there are other alternatives out there. Granted, their support is probably not any better. :1_32:

I hope things change soon.

Doug

[Kurica]

Hello,

Very sorry for the delay.
Foxit Reader could be opened the command link option.
The usage for printer is as below:

/p <PDF FileName> print this file with default printer

/t <PDF FileName><Printer> print this file with specific printer

Thank you for your forgive. :1_30:

[dtraylor]

Wow, I finally get someone else to reply to this post and they didn't even read the damn question. Well that's what it seems like when you get an answer like that one, but I'm sure it's a language barrier issue.

Kurica, I even have a support ticket on this issue with attached files showing the results of printing landscape oriented PDFs using the command line or the context menu. Thank you, I already know how to print using the command line. The problem is the output of said printing.

Solve that problem and you will have my "forgive".

Many thanks,

Doug Traylor

PS. /t printing to specific printer is broken in version 2.2 but you would know that if you read this forum, or more specificlly, my post.

[Kurica]

Hello,

This problem has been reported to our developers.
Our developer are working to fix this problem now.

Mantis id:0003261

[Kurica]

Hello,

This problem will be fixed in the next version.
Please keep an eye on the future released.
Thanks much.

[dtraylor]

This problem will be fixed in the next version.


:1_13: Indeed it has. Thank you. (although the 5 month wait time for a fix was a little extreme).

Tested 2.3 b2923 for /p and /t functions and for portrait and landscape orientations on local and network printers with 100% success.

Doug