PDA

View Full Version : Word 2007 docs printing/converting only in B&W


BilSouter
April 15th, 2008, 04:47 PM
I've had Foxit for a while now... never any problems. I recently updated Microsoft Office to 2007. Now when I try to 'print' or 'convert' doc's to pdf's they're only converting in black and white!

If I 'print' from Word using Foxit PDF Printer it 'prints' the document with no problems but when I open the pdf it's b&w.

If I open Foxit and go to File and choose 'Convert to PDF' it starts the 'converting' process, Word opens, but the 'conversion' freezes about 2/3 of the way through.

I use Word to make proposals for work, including colored logo's and colored pictures. I then usually convert to pdf's for emailing to customers. It's not working now..... Help?

christina
April 15th, 2008, 07:32 PM
Hello BilSouter,

Please send us your file to support@foxitsoftware.com, or upload here, or create a Creator support ticket at http://www.foxitsoftware.com/support/ticket/ . tks