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pendenaor
April 18th, 2008, 02:43 AM
Hello,
And firstly, congrat' for this piece of software !

Just to add more details:
- XP SP2.
- Foxit Reader 2.2 build 2129.

Original PDF was named 'test_Report Serveur_14_14_8_xy000000000000015.pdf':
At the beginning, i thought this name was too long to handle, but even when shorted to 'test_repo.pdf', Foxit Reader crashes !
If i renamed it to 'test_rep.pdf', Foxit Reader opens it gracefully.

Stéphane.
EDIT :
Just trying once again and Foxit Reader doesn't crash anymore !
But Now it crashes on 'test_Report Serveur_14_14_8_xy000000000000016.pdf' !
Don't known what to think ???

Bill_MI
April 18th, 2008, 04:27 AM
Just a note. I can't reproduce it but wonder if it's coincidence it works for you when the filename becomes 8.3 (a length boundary from olden days). It may be a clue.

pendenaor
April 18th, 2008, 04:31 AM
Yes, i agree... and maybe language (at the OS level) may interfere with, too !

pendenaor
April 18th, 2008, 05:12 AM
The exact error is
Unhandled exception at 0x0040ae86 in Foxit Reader.exe: 0xC0000005: Access violation reading location 0x00000032.

christina
April 19th, 2008, 08:08 AM
We would test it if you upload the file sample or send to support@foxitsoftware.com.