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foxit_com_line
July 4th, 2008, 08:37 AM
Hi,

I am using Foxit Reader 2.3 build 2923 on Win XP SP2 and Win2k SP4 machines

Here is the problem:
1. Create a text box on a PDF page using Text box tool and use a font with phonetic transcription symbols (you may use any other font that has weird characters)
2. Export comments data to FDF.
3. Reopen the PDF
4. Reopen the FDF
5. The font name in the tool bar is the one I used while creating the text comment, HOWEVER, the font that is actually used to display the content of a text box is a regular one (Helvetica or Arial judging by the way it looks)
And it is not just looks, the important difference is that it displays regular letters when I need those special ones ;-(
6. if I activate text box tool then select the text in the text box and select another font than it changes the text box content to that other font and then I can select my original phonetic font and then I get it right

The real problem is that my FDF contains phonetic annotation for hundreads of pages and opening each one and changing it back and force is not really an option

Until you fix it I could replace that default font the reader uses to display a freshly open FDF but I am not sure which one exactly to replaace and whether it is configurable somewhere

I just looked in the registry and the TextBox Preference key for font name is set to my phonetic font ;-(.

Thank you for a nice piece of software you are working on!

foxit_com_line
July 4th, 2008, 02:58 PM
None of the fonts I have is like the one foxit uses by default (see my previous post)
I put two text boxex next to each other and started changing one of them going through the list of the fonts
None matched!!! I am not sure how that is possible (unless the exe file has a built in font)

christina
July 5th, 2008, 03:24 AM
Hello foxit_com_line,

Could you please send us file samples of PDF and FDF?

foxit_com_line
July 8th, 2008, 08:47 AM
Hi,

I sent you the files yesterday

christina
July 9th, 2008, 12:39 AM
Ok, Thanks. Will get back to you after testing..

Report Mantis ID:0005511

apron
July 15th, 2008, 10:26 PM
Dear foixt_com_line,
Thanks much for your important report.
This is a popular issue and does not relate to a certain file.
I have confirmed this issue and we will fixed it as soon as possible.

It's really a bothersome thing!

foxit_com_line
July 16th, 2008, 01:09 PM
Christina, Apron

I appreciate your responses.
Is it possible that you give a hint whether we are talking here about new release being published in 2 days or in a week or in 2 weeks or let's say end of August?
It is always easier to wait when you know how long (and if you say a month and it turned out to be Septrmber it is still better than no date at all)

Thanks again for your work

christina
July 18th, 2008, 09:17 AM
Hello foxit_com_line,

A minor update of v 2.3 will be released soon, maybe one month away, I'm not quite sure.

Greetings
Chrisitna

foxit_com_line
July 18th, 2008, 08:54 PM
Thanks! ! !

foxit_com_line
August 5th, 2008, 08:09 AM
Hi,

I have just tested the issue with 2.3 Build 3201 (installed form exe since zip link still points to the previous build) and it is still there ;-(

christina
August 6th, 2008, 12:02 AM
Sorry, this issue will be fixed in our internal new edition for version 2.4.