aczer
July 18th, 2008, 12:47 PM
I have been a happy and loyal user of Foxit Reader for a long time. Version 2.3 has been working just fine, thank you.
Today, I am inexplicably unable to print, and get this error message:
"Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer."
If I click on Print Setup, the message asks "do you want to install a printer now?".
When I click on Yes, a new error appears:
"Operation could not be completed. The print spooler service is not running."
HOWEVER, it seems that all other software prints just fine, including Firefox 3.0, IE 7, MS Office 2003, and even (gasp!) some freeware called CoolPDF. I have several printers installed, and regularly use the default printer here at my office.
I don't know of any new software installed recently.
I am at a loss in trying to figure out how to fix this problem. Foxit is definitely my preferred PDF reader, and I cannot imagine what other program could be interfering with the print function.
Any suggestions would be appreciated.
System details:
IBM Thinkpad T41p, Windows XP SP3,
HP Laserjet 4+ printer
AVG 8.0.138 antivirus, Comodo Firewall 3.0.25.378, Spybot S&D 1.6, Spywareblaster 4.1
Today, I am inexplicably unable to print, and get this error message:
"Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer."
If I click on Print Setup, the message asks "do you want to install a printer now?".
When I click on Yes, a new error appears:
"Operation could not be completed. The print spooler service is not running."
HOWEVER, it seems that all other software prints just fine, including Firefox 3.0, IE 7, MS Office 2003, and even (gasp!) some freeware called CoolPDF. I have several printers installed, and regularly use the default printer here at my office.
I don't know of any new software installed recently.
I am at a loss in trying to figure out how to fix this problem. Foxit is definitely my preferred PDF reader, and I cannot imagine what other program could be interfering with the print function.
Any suggestions would be appreciated.
System details:
IBM Thinkpad T41p, Windows XP SP3,
HP Laserjet 4+ printer
AVG 8.0.138 antivirus, Comodo Firewall 3.0.25.378, Spybot S&D 1.6, Spywareblaster 4.1