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wfeddern
October 17th, 2008, 07:51 AM
We are using foxit reader 2.3 3309 on windows server 2003 (running as a terminal server for thin clients).

Everything was fine for about a month, then yesterday the default mail client launched by the email icon changed. The system default is thunderbird, and all other programs seem to still use thunderbird (IE, using right click on file and send-to email). Thunderbird is set to check on startup that it is the default mail client. In Internet options in IE, it is set to thunderbird as the email client.

Foxit reader is trying to launch outlook, and I don't see where it is getting this from.

christina
October 18th, 2008, 12:22 AM
1.Please open regedit and go to [HKEY_ClASSES_ROOT/mailto/shell/open/command] where you can confirm whether or not thunderbird is your default email client. If thunderbird is the default, please try re-install reader to see if it will be helpful.

2. If problem remains, please make screen shots of the registry and the outlook window with Reader as a background. We need those info. Thanks a lot.