Printing multiple copies to Ricoh MFP

[joetomato]

I have a Ricoh MP C4500 MFP, and am trying to print multiple copies of a one-page PDF file.

The file was created in inDesign (I don't know what version, or if it was exported directly, or distilled... I can find out if you think it will matter)

If I choose to print 3 copies, it looks like it sends it fine, but when it gets to the copier, it actually converts it to 3 copies of a 3-page file, so in the end I get 9 copies of the page.

This scales up to at least 30 copies, which would have given me 900 copies. (If I hadn't stopped it at 200...)

I've tried using the PCL 6 driver, and the RPCS driver, both acting the same.

Also, I've tried printing from Adobe Reader, and it does not do this. (Although, it has other problems, hence why I want to use foxit.)

I'm going to try and see if I can recreate the problem with another computer, and another machine, but I just wanted to see if maybe this is a common problem...

Thanks

[Jacken]

I have this same problem way back.

http://www.foxitsoftware.com/bbs/showthread.php?t=7488

Guess they've never fixed the problem. Foxit is good if you don't need to print. I just stick with Adobe for printing and Foxit for reading.

[christina]

Hi joetomato, what's your version number? Have you tried with another machine ? Can you repro it? Could you please provide us the following info:

1. A copy of the file you have the problem to print
2. Your printer info. Please use this tool to get it: www.foxitsoftware.com/tools/Getprinterinfo.exe .
3. Your computer info. Please use this tool to get it: www.foxitsoftware.com/tools/getcomputerinfo.exe .


Thanks a lot.