CJK characters cannot be indexed

[yfwang]

Dear support,

I just installed evaluation version of Foxit PDF IFilter on MOSS index server. Now English characters can be indexed correctly but CJK characters still can NOT be searched. As product feature stated that CJK characters is supported, is it the limitation of evaluation version? I also attached some sample PDF file for your reference.

Thanks for your prompt answer.

Best regards,
Louis

[emily]

Hello Louis,
Thank you for your feedback.
Our ifilter team had tested the issue and found the reason of it. This is because of your system has not installed the East Asian Languages and so on.
Please do the following steps:
1) Click start->Control Panel->Regional and Language Options->in "languages" page. Choose the "Install files for complex script and right-to-left languages (including Thai)"and "Install files for East Asian languages". ->click "OK".
2) After install, please restart the computer and execute the" Start Full Crawl” before search.
Please see the following picture.Thanks.
Have a nice day.
Emily
Quality Assurance
Foxit Software Company

[emily]

[QUOTE=emily;26810]Hello Louis,
Thank you for your feedback.
Our ifilter team had tested the issue and found the reason of it. This is because of your system has not installed the East Asian Languages and so on.
Please do the following steps:
1) Click start->Control Panel->Regional and Language Options->in "languages" page. Choose the "Install files for complex script and right-to-left languages (including Thai)"and "Install files for East Asian languages". ->click "OK".
2) After install, please restart the computer and execute the" Start Full Crawl” before search.
Please see the following picture.Thanks.
Have a nice day.
Emily
Quality Assurance
Foxit Software Company