Problems with print dialog/printing

Hi,

first let me thank you for your speedy and very useful application. You're doing a great job :D

I'm not english so perhaps some clarifications are probably useful:
I'll be using "page" for what's displayed on screen, "printpage" for what should appear on paper (either front or back of sheet), and "sheet" for a sheet of paper.

I'm using Foxit v1.3beta b0617 on WinXP SP2.

Problem 1:
Changes made in the Print Dialog -> Properties have no effect. Initial printer properties do have an effect.

Problem2:
I assume changing "Print Handling" properties in the print dialog should have an effect as displayed in the preview window, ignoring any non-default printer settings. These settings, however, have a cumulative effect:
- Printer properties were set to "Page layout, duplex printing" (two pages per printpage, one printpage each on front and back of sheet). These settings were made before starting FoxIt.
- "print handling" in the print dialog were set to "1 copy, fit to paper, multiple pages per sheet, rotate=clockwise, page order=horizontal, pages per sheet=2, auto-center=yes"

The result: Each printpage contains 4 pages. Since both back and front are printed to, one sheet contains 8 pages.

Problem3:
When changing "Print range" to "from...to..." and manually typing a page number in one of the controls, the control whose value I'm editing loses focus after typing the first digit, so if I want to type "52" I need to click the control two times. This behaviour always happens if it's the first thing I do after opening the print dialog, but on other (rather rare occasions) the control did not lose focus. IMHO, values entered should also be verified against the documents pages, and "from" mustn't be smaller than "to" (making it impossible to enter ranges like "6 to -2" (negative number not a typo), and "100 to 200" for a document with only 120 pages).

[edit]
The above occured with Adobe Acrobat v6.0 multilingual installed. After uninstall and install Adobe Reader v7.0 some printer properties can't be changed using FoxIt print dialog -> properties.

Problem 2, take 2:
But even with Acrobat v7.0 installed the result for problem 2 differs largely from what I get with Acrobat Reader :(
Default values seem to be largely ignored (Ok), the printpage does get rotated by 90 degrees (good), width used looks good, but height used is just about half of what's available (not good). The printpage looks as if height had been reduced by 50% using some kind of a scale-function in between, ahm, generating print output and actually printing it.

Something new:
Printer setting for one- or two-sided printing is ignored. I think people should be able to set this, too. Maybe use printer settings as default for an additional option?

P.S
I'm not english, so sometimes I'm not sure if the term is correct, so I try a short description/explanation in brackets in order avoid misunderstandings.
[/edit]

cheers
ursmax

[ausplaya]

Hi - I am having this exact same problem, and have since I stopped using version 1.1 and upgraded. I first went to 1.2, had this issue. When I saw there were beta's floating round, I tried them too - always the same issue. I do alot of printing in duplex mode, so this bug/problem is very very frustrating for me...unfortunately yours is the only PDF reader I like, but this problem is enough to make me look elsewhere...please please fix it :)

Regards,

AuSpLaYa

[arthur]

From Foxit Support
Our developers are now working on printing issues, hope our next release will be more satisfactory. Yet, printing issue is rather a complicated and demanding issue. Sometimes we received error reports regarding printing issue, but it works just fine on our netserver printer.
You guys' great consideration and feadback will surely be VERY helpful to us!

Hi,
is there a way to automatically print the path and file name in the page header (or somewhere else)? To me this would be an extremely helpful feature. Strangely enough acrobat reader (5.x) can't do it either as far as I know.

Nice work anyway!

(1.3 b 0704, Win 98 SE)

[arthur]

Currently, we don't have such kind of feature yet.

Originally Posted by ausplaya

Hi - I am having this exact same problem, and have since I stopped using version 1.1 and upgraded. I first went to 1.2, had this issue. When I saw there were beta's floating round, I tried them too - always the same issue. I do alot of printing in duplex mode, so this bug/problem is very very frustrating for me...unfortunately yours is the only PDF reader I like, but this problem is enough to make me look elsewhere...please please fix it :)

Regards,

AuSpLaYa

First of all, let me say: I love the Foxit Reader!
But... i am having the same problem (OS: WinXP SP2 and WinNT4 SP6a). Especially i missed the duplex mode too, and the collating of copies.
BTW, it seems to me that the number of copies is the only property which is recognized by Foxit when this is changed in the Printer Properties Dialog.
Hope you fix this bug very soon!

Regards
--
Andre