Foxit Corporation Forums  

Go Back   Foxit Corporation Forums > Portable Document Format (PDF) Tools > Foxit PDF Editor

Foxit PDF Editor The first and only REAL editor for PDF files. You can change contents in any existing PDF files, in a convenient and efficient way.

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old February 19th, 2006, 01:04 PM
davidb davidb is offline
Junior Member
 
Join Date: Feb 2006
Posts: 2
davidb is an unknown quantity at this point
Arrow CRASH while saving

Hello,

I use PDF Editor 1.4 (Build 1325) and experience frequent program CRASHES or HANGS almost every time I try to save an edited PDF document.

The temporary file (named "~$***.pdf") is usually created in the original file's directory, but the original file doesn't contain the changes I've made to it.

I would greatly appreciate your quick response.

David B.
Reply With Quote
  #2  
Old February 23rd, 2006, 11:47 PM
arthur's Avatar
arthur arthur is offline
Foxit Support
 
Join Date: Jun 2005
Posts: 669
arthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of light
Default

Your email received and replied.
"~$***.pdf" suggests that it was a temporary file created by the system. Once you shut down your editing file and Editor, it will disappear automatically.
We strongly recomend our users to choose "Save As" option to save your works instead of Save to the original file.
Reply With Quote
  #3  
Old February 24th, 2006, 06:56 AM
davidb davidb is offline
Junior Member
 
Join Date: Feb 2006
Posts: 2
davidb is an unknown quantity at this point
Thumbs down I use "Save As" but Foxit PDF Editor still crashes

Error siganture
AppName: pdfedit.exe AppVer: 1.4.0.1325 ModName: pdfedit.exe
ModVer: 1.4.0.1325 Offset: 00076a44
Reply With Quote
  #4  
Old February 27th, 2006, 01:32 AM
arthur's Avatar
arthur arthur is offline
Foxit Support
 
Join Date: Jun 2005
Posts: 669
arthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of lightarthur is a glorious beacon of light
Default

That's strange. We have tested on our side and didn't have this problem. Could you write to our support again and inform us with detailed steops and your original file so that we could duplicate this problem?
Thanks.
Reply With Quote
  #5  
Old March 9th, 2007, 11:33 AM
jhdarrah jhdarrah is offline
Junior Member
 
Join Date: Mar 2007
Posts: 1
jhdarrah is an unknown quantity at this point
Default

We recently purchased two copies of the foxit editor. One user has told me the it crashes while editing text fields where there are many characters deleted.

What information would be helpful do diagnose this problem? Is there a way to run this program to produce a stack dump / core file with usefull information?

FYI: Windows XP with current service packs/updates and the latest version of the editor (1.4) available for download.

Thanks

John D
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 06:45 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
©2005-2008 Foxit Corporation. All rights reserved.