Foxit Corporation Forums  

Go Back   Foxit Corporation Forums > Portable Document Format (PDF) Tools > Foxit PDF Editor

Foxit PDF Editor The first and only REAL editor for PDF files. You can change contents in any existing PDF files, in a convenient and efficient way.

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old April 17th, 2006, 03:56 PM
cowvet
Guest
 
Posts: n/a
Default Network trouble after opening

I have just downloaded foxit PDFEDIT and like the program a lot. Trouble I have is after I open the program, I lose access to my network. The other computers also lose access to my computer. The other computers can see each other, just not me. I have an XP peer to peer network. I do not even have to open a file with the program, just open the program to have this effect. My internet connection stays intact. Any ideas? I have to reboot to get the connections back. This is very annoying! I have tried to go to network connections and repair the connection to the LAN, no help.
Thanks for any help,
Chris
Reply With Quote
  #2  
Old April 18th, 2006, 11:40 PM
arthur
Guest
 
Posts: n/a
Default

Foxit PDF Editor won't affect the LAN connection except sending a message to our server to verify you are a registered user when Internet connection is possible.

After another thought, I think this problem might be with your Firewall settings.

Last edited by arthur; April 19th, 2006 at 07:29 PM.
Reply With Quote
  #3  
Old April 30th, 2006, 02:17 PM
cowvet
Guest
 
Posts: n/a
Default

Arthur, I have turned off the firewall and still have the problem. The problem is the same on other computers I install the program on. In the other messages, I indicated I needed to reboot. Actually, I just have to wait 30 minutes, and then the other drives are available. The error message I get is : An error occurred while reconnecting P: to \\W\W Cdrive. Microsoft Windows Network: The local device name is already in use. This connection has not been restored.

I know you say your program does not cause the problem, but as soon as I open your program, this problem occurs. It does not happen otherwise. I have turned off the firewall.

I really would like a fix.

Thanks,
Chris
Reply With Quote
  #4  
Old May 3rd, 2006, 04:22 AM
Andrew Crompton
Guest
 
Posts: n/a
Default I have the same problem ....

As FoxPDFEditor starts up, the Norton AV on my other systems sees and blocks a Worm intrusion attempt, and kills network connectivity. Whatever FoxPDFEdit does as it starts up, it looks to Norton like a "Back Orifice 2000 Trojan" and get's blocked.

I also see a post from f00trzak late last year outlining similar symptoms.

Can you modify the startup behaviour please?

Rgds,
Andrew Crompton, Rosestar Printing Ltd

Last edited by Andrew Crompton; May 3rd, 2006 at 05:43 AM.
Reply With Quote
  #5  
Old May 8th, 2006, 10:26 PM
Andrew Crompton
Guest
 
Posts: n/a
Default Response please

There's clearly some sort of LAN problem with Fox PDF Editor - please can FoxIT respond to this.

Andrew Crompton
Rosestar Printing Ltd.
Reply With Quote
  #6  
Old May 14th, 2006, 05:49 PM
mikedufty
Guest
 
Posts: n/a
Default

We also have this problem with Norton AV flagging a backorifice worm on computers on the network when ever foxitpdfeditor is opened. I guess this is caused by the program trying to contact yuor servers.

This is the major issue that has stopped me buying this product for the whole office. It makes it look like spyware even if it isn't. I'd recommend you change the communication system so that it doesn't look so much like a virus/trojan. Apart from increasing sales, it might work better for you, since most people would be running firewalls etc that block the current one, because it looks very suspicious.
Reply With Quote
  #7  
Old May 15th, 2006, 10:14 PM
arthur
Guest
 
Posts: n/a
Default

@mikedufty:
We have built a new version and sent out for your testing today.
Reply With Quote
  #8  
Old July 28th, 2006, 09:19 PM
ludek
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by arthur
@mikedufty:
We have built a new version and sent out for your testing today.
My customer has the same issue. Where can I get that new version which is hopefully w/o NAV issue?
Reply With Quote
  #9  
Old July 29th, 2006, 02:21 AM
Andreasm82 Andreasm82 is offline
Moderator
 
Join Date: Jul 2005
Location: Germany
Posts: 764
Andreasm82 will become famous soon enough
Default

ludek, write an email to support(at)foxitsoftware.com , insert a link to this thread in your mail and ask for that new version.
__________________
Greets Andreas
- foxit forum moderator -

my german energy-saving page
Reply With Quote
  #10  
Old July 29th, 2006, 03:36 AM
teck
Guest
 
Posts: n/a
Default

I have been using Foxit Reader for almost two years!
I'd never come across this issue!
I think this soft is better than Adobe!faster ,more convenient!
I'd never update it ,why the new vertion would be with so much problem!
Unbelievable!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 10:32 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
©2005-2008 Foxit Corporation. All rights reserved.