Hyperlinks not recognized

[Don Ray]

I and my developers are evaluating pdf controls for use in several Global Customer Service, Intellectual Property projects for Philips Healthcare. We've tested several controls and find Foxit's ActiveX 2.0 SDK our favorite for ease of integration, platform support, speed & features. Just one problem:
hyperlinks do not work. We've compiled the included sample C++ & VB demos and one of our own in .Net and in all cases the control does not recognize when the cursor is hovering over hyperlinks. The same documents/hyperlinks work perfectly when opened by FoxIt's free reader application and Adobe AcroRead. We use hyperlinks quite a bit to cretae index documents with links to external documents (in the same directory).

We're on a tight two-week deadline for choosing our pdf solution and prompt support would be very appreciated.

Kind Regards,
Don Ray, Program Manager
Digital Security Solutions
Global Customer Service
Philips Healthcare

[jinming_wang]

The hyperlink bug is known issue, we have resolved the bug already. To buy Foxit ActiveX 2.0, please contact sales@foxitsoftware.com. We will send you a copy of ActiveX without the bug if you would like to buy it.

[dennis82]

I just discovered the same problem.
I am still waiting for my license key.... My app is ready for sending it off to the customer. I was playing around with the app and then I discovered this problem! Can you pleaser send me the fixed active x as well?

best regards,

D.R. Reijgwart

[dennis82]

After I received the update for the hyperlinks, it runs perfectly!
Thanks to Jinming who send the update & key etc. straight away when I explained the urgency, I can now finally send a perfect application of to the customer.



Danny R. Reijgwart