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Problem to access to my Onedrive account with Foxit Windows 10 app

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  • Problem to access to my Onedrive account with Foxit Windows 10 app

    Hi, I’m an Italian user. Recently I’ve had problems to link my OneDrive account to Foxit Windows 10 app. After entering my credentials it appears a pop-up “Autorizzazione all’accesso non riuscita, riprovare”. Considering I’ve already given to the app the authorization to access to my files (I’ve seen it in Microsoft website) and the fact that i don’t have this problem with your android app, what could be the problem? Is It a problem of the app?.
    Attached Files
    Last edited by Lorenzo Biordi; 04-16-2018, 04:16 PM.

  • #2
    Lorenzo Biordi

    Sorry for the trouble. Would you please help to provide us with the below info?

    1. Your system info, please navigate to the pane"Control Panel\All Control Panel Items\Administrative Tools\System Information
    ", send us the screenshot of the pane.
    2. The version of Foxit mobile for windows.
    3. Do you have Foxit Reader for Windows installed? If yes, please try to access to Onedrive in Foxit Reader for Windows to see if it helps.

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