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Foxit PDF creator crashes when I try to rename the file

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  • Foxit PDF creator crashes when I try to rename the file

    Hi,

    This works great, but when I try to print from Word to Foxit to create a new PDF, and try to change the filename from the default name of the document in question, the whole process hangs and doesn't complete. Any ideas chaps?


  • #2
    Hi Anakeimai,

    Sorry for the inconvenience. Do you use Foxit Reader printer / Foxit PhantomPDF printer to create pdf file?

    If yes, please let me know the version of Foxit Reader/PhantomPDF you use, and send us the document in question for internal test.

    If it is inconvenient to upload here, you may email the PDF document to support@foxitsoftware.com. Thank you in advance.

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