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Can't OCR PDF document

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  • Can't OCR PDF document

    I installed the OCR plug-in, but can't OCR any documents. Phantom appears to start the process but the progress bar appears only briefly, says 0 out of however many pages, then disappears. It works fine with the other Phantom licences that we have. (There's also a problem converting to Word - when we try to do that, it saves it as a doc or docx, but in fact it's an image).

  • #2
    Could you please run Foxit PhantomPDF and go to Help->About Foxit PhantomPDF to check the version number? If you are using the latest version 8.3, you can remove it from your computer and install the full package that includes the OCR plugin from below link to see if it helps? Thank you.