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Windows Application Error when running FoxitPhantomPDF90_enu_Setup.msi

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  • Windows Application Error when running FoxitPhantomPDF90_enu_Setup.msi

    I have just run PhantomPDF upgrade (from 8.3 to 9.0) (FoxitPhantomPDF90_enu_Setup.msi) under Windows 10 x64 environment (1703, build 15063.674) and immediately after starting the following message appears:
    Windows Application Error - The instruction at 0x00000000710A33C4 referenced memory at 0x000000006741A3D0. The memory could not be read. Click OK to terminate the program. Click on Cancel to debug the program.

    What does that mean?

  • #2
    sevec
    Please refer to the below article to install via Command line to see if it helps.

    https://help.foxitsoftware.com/kb/ho...inistrator.php

    If you get the same issue, please add the parameter /log "c:/debug.txt" while installing, it will create log file, please send us the log file for further investigation.

    The sample command line with log.
    msiexec /i "setup.msi" /log "c:/debug.txt"

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