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User is not staying logged in after she logs in

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  • User is not staying logged in after she logs in

    Hello, I have a user who has a monthly subscription. This month, she did the usual login to update her license. For some reason now whenever she opens up Foxit she is being required to login. Once she logs in the program is displaying that she is not logged in. If she has a file open and opens another one she is being required to login to that one as well.

    She is on a Windows 7 PC 64 bit. With Foxit she is on the latest version, This issue did not start until she updated to the 9.1 version. We did that because she has another issue where her bookmarks keep disappearing.

    Thank you in advanced for any help..

  • #2
    Well, it is now working today so it looks like we are all set.

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