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Hi Friends, I've been happily using Foxit product for years, most recently Phantom Express 6.0 Standard. It has worked without fail for me as a document reader, for markup, for creating PDFs out of important emails -- you name it...
UNTIL last week, when I applied an update that was recommended for security reasons. Now I'm "running" Foxit Phantom Express 6.1 -- but it doesn't actually run, because, when I clcik on the icon, I get a crash report! The program never loads. I have tried everything under the sun to make it work. I deleted Phantom Express from Windows and reinstalled the full version instead of the upgrade. I tried running it from a blank account that I keep for these purposes. I tried Googling the contents of the crash report -- nothing came up. Am I the only person for whom this is happening? I could reinstall Phantom Express 6.0, which runs without incident, but am wary of doing so because it apparently has vulnerabilities. HELP!
I am running Windows 8.1 Pro on a desktop machine with Intel Core i7 2600l processor and 16GB RAM. The machine also has Microsoft Office 365 installed, as well as a bunch of fairly common apps such as Evernote Desktop, Firefox, iTunes and Acronis TrueImage.
I've reassigned Adobe as my default PDF program -- yuck! I would really appreciate some help.
Thanks!
UNTIL last week, when I applied an update that was recommended for security reasons. Now I'm "running" Foxit Phantom Express 6.1 -- but it doesn't actually run, because, when I clcik on the icon, I get a crash report! The program never loads. I have tried everything under the sun to make it work. I deleted Phantom Express from Windows and reinstalled the full version instead of the upgrade. I tried running it from a blank account that I keep for these purposes. I tried Googling the contents of the crash report -- nothing came up. Am I the only person for whom this is happening? I could reinstall Phantom Express 6.0, which runs without incident, but am wary of doing so because it apparently has vulnerabilities. HELP!
I am running Windows 8.1 Pro on a desktop machine with Intel Core i7 2600l processor and 16GB RAM. The machine also has Microsoft Office 365 installed, as well as a bunch of fairly common apps such as Evernote Desktop, Firefox, iTunes and Acronis TrueImage.
I've reassigned Adobe as my default PDF program -- yuck! I would really appreciate some help.
Thanks!
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