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PhantomPDF 9.2 Crashes when creating/applying Stamps

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  • PhantomPDF 9.2 Crashes when creating/applying Stamps

    Hi

    PhantomPDF is constantly crashing when trying to add or create a new stamp.

    The version installed is 9.2.0.9297

    This is happening on all PDF documents, despite size - have tried this on a blank document that was printed to PDF from a .doc file.

    Using Windows 10 x64 OS

    Any advise will be appreciated

    Thanks

    Jake

  • #2
    JakeJohnson

    Sorry for the trouble. Would you please help to update to version9.3 as the following method to see if it helps?
    1) Uninstall PhantomPDF from the control panel.
    2) Press "Window + r" input "regedit" press Enter, find folder "Foxit PhantomPDF" under the directory "HKEY_CURRENT_USER\Software\Foxit Software\Foxit PhantomPDF" and delete it.
    3) Go to the installation folder of Foxit PhantomPDF, somewhere like:C:\Program Files\Foxit Software, delete the folder"Foxit PhantomPDF"
    4) Download it from the following link and run it as Admin to install the program.
    http://cdn02.foxitsoftware.com/produ...up_Website.msi

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