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  • Extreme top-right click does not close the app

    Hello,

    This is a problem I've already mentioned but still persisting in the last 11.1 update.

    When we put the mouse cursor at the extreme top-right of the screen, it does not hover the cross/close button hence not close the app when left-clicking.

    Thanks for fixing this,

    creal.

  • #2
    creal

    Thanks for your feedback. I've forwarded your feedback about "Extreme top-right click does not close the app" as feature request to our Product Team for further processing. Internal Suggestion ID#: PHANTOM-15764. We'll post the update here. Or you may go to Foxit website to submit a ticket mentioned this Suggestion ID# to track the processing status: https://www.foxit.com/support/ticket.html?isReturn=1

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    • #3
      Thanks cherry. Please note that it's not a FR per se but a loss of behavior. In Foxit 10, everything went well. With the 11 version, it's not the case anymore. Consequently, in my humble opinion, it's more a kind of bug fix than a FR.

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      • #4
        creal ,We apologize for any difficulty of using Foxit Software. Indeed, this situation you encountered could also be considered as a bug of the Foxit application from the perspective of user usage.I have forwarded your newly feedback to our related team already and we will keep you informed again for any new progress about this case.

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        • #5
          Hello Lisa,

          Thanks for your support.

          Cheers.

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          • #6
            Hello,
            The bug is still persisting with version 11.2.
            Regards,
            creal.

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            • #7
              creal

              Yes, this bug still persists in the current version 11.2 and it is stil under processing. The fix is targeted to be fixed in version 12.0 per the update from our product engineer. Thank you.

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              • #8
                So I need to pay an upgrade to have a product that should work as the previous versions? Should I recall you that it's a bug fix? It is not a feature request per se.

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                • #9
                  creal

                  I've updated your feedback to our Product Engineer for further processing. We'll update here when there's further update on this issue. Thank you again.

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                  • #10
                    Hello Cherry,
                    Thank you for your message. It would indeed be nice to have this behavior fixed before the 12 release (because I doubt you will offer it for free in such case).
                    Have a nice day,
                    creal.

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