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Pencil tool not working properly

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  • Pencil tool not working properly

    I sometimes use the pencil tool (Comment > Drawing > Pencil). When I use it with my laptop's trackpad, there's a cursor that looks like a pencil, and it works fine.

    But when I use the tool with my Wacom tablet, sometimes it works and sometimes it doesn't work. When it works, there's a cursor that looks like a hand holding a pencil, and it's easy to draw and write. When it doesn't work, the cursor looks like a pencil, and it fails to draw and write properly.

    Currently I can't get it to work properly. Here's a GIF showing what happens when I try to write: http://i.imgur.com/iUSehty.gif

    Other times I've been able to make it work by switching between tabs, or by unplugging and replugging the tablet, but currently none of these methods work. The cursor still looks like a pencil, and it won't change into the 'hand holding a pencil' cursor.

    Does anyone know what's going on? Any help would be appreciated. Thanks!

  • #2
    Dear trreuiotue,

    I apologize for any difficulty using Foxit Software.As to this situation you mentioned,firstly please
    help go to "Help"tab in Foxit Reader>"About Foxit Reader"to check its version information.
    If it is not the most current version 8.2.1,please help to install the latest version 8.2.1 to see if
    it helps.Please download it below:
    http://cdn02.foxitsoftware.com/pub/f..._enu_Setup.msi

    If the issue still persists,please help to send us the follownig information for further analysis:
    1:Your OS information(eg:mine is windows10x32bit).
    2:What is the model of your Wacom tablet and its driver version number.

    Look forward to your reply.

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