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  • Bookmark problems

    Whenever I add a bookmark to left pane and later click on it, the page it goes doesn't match exactly where I bookmarked, it is always about a page or so before or after the position I intended to view.
    I use version 8.0.2.805.

  • #2
    Dear f99ing,

    I apologize for the inconvenience.We suggest help to install our most current version 8.2.1 of
    Foxit Reader to see if it helps. Please download it below:
    http://cdn02.foxitsoftware.com/pub/f...etup_clean.exe
    If the issue still persists,please help to send us one PDF file sample in which the issue could be replicated there
    for us take a closer testing first.The file you send will be kept confidential and only be used for internal testing.
    If it is inconvenience to upload the files here, you may email it to support@foxitsoftware.com (Attn:Lisa). And indicate this thread link. Thank you.

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    • #3
      Hello, I am also having issues with bookmark 'save as' does not saves all pages... Im using 8.2 verison. Help??

      Comment


      • #4
        Dear mwin,

        I apologize for any hassle and inconvenience this may cause for you.As to this situation you mentioned,please help to
        send us the following information for further analysis:
        1:Please go to "Help"tab in Foxit Reader>"About Foxit Reader"to check its version information.
        2:I am sorry not clear about the issue" bookmark 'save as' does not saves all pages"that you mentioned. Do you
        mean when you click on "File"menu in Foxit Reader>"Save as"to save the opened PDF file into a new PDF file and
        then you will find that some pages in the PDF file are missing?If I didn't understand this issue correctly,please help to
        rephrase it.
        3:Please send us one original PDF file and the problematic "saved as" PDF file.

        If it is inconvenience to upload the files here, you may email it to support@foxitsoftware.com (Attn:Lisa). And indicate this thread link. Thank you.

        Comment


        • #5
          Hi Lisa, I just send you a email.

          Comment


          • #6
            How can I export my bookmark and import to another version?



            Advantages of Magento | Magentinos
            Last edited by Syn Gates; 04-03-2017, 02:09 AM.

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            • #7
              Hi,
              I have the same issue (also with the current version) with just any PDF (although I only tried it with PDFs with maybe 5 or more pages).
              Just try it yourself:
              (A) set multiple bookmarks (incl. sub-bookmarks) throughout a single page and throughout the whole PDF, afterwards
              (B) click the bookmarks, you will then certainly see that they don't reach the destination they were supposed to reach.
              Thanks for your help
              Max

              Comment


              • #8
                Originally posted by Max2017-03 View Post
                Hi,
                I have the same issue (also with the current version) with just any PDF (although I only tried it with PDFs with maybe 5 or more pages).
                Just try it yourself:
                (A) set multiple bookmarks (incl. sub-bookmarks) throughout a single page and throughout the whole PDF, afterwards
                (B) click the bookmarks, you will then certainly see that they don't reach the destination they were supposed to reach.
                Thanks for your help
                Max
                Dear Max,

                I apologize for the inconvenience and I am sorry that we failed to replicate such issue you mentioned on our part.As to this situation you mentioned,please help to send us the following information for further analysis:
                1:Please go to "Help"tab in Foxit Reader>"About Foxit Reader"to check its version information.
                2:Please send us one original PDF file and the PDF file which you have already added bookmarks for us to take a closer testing first.
                If it is inconvenience to upload the files here, you may email it to support@foxitsoftware.com (Attn:Lisa). And indicate this thread link. Thank you.
                Look forward to your reply.

                Comment


                • #9
                  Originally posted by Syn Gates View Post
                  How can I export my bookmark and import to another version?
                  Dear Syn,

                  I am sorry that currently our Foxit Reader still doesn't have such feature.I have submitted the request"Support to import and export the bookmark information"as a new feature to our internal
                  feature system for our product marketing's reference with suggestion ID#PHANTOM-2826.

                  Comment


                  • #10
                    Hello !

                    I also have problems with bookmarks redirection.

                    I was using Foxit Reader 6.X for a long time. I have juste updated to Version 8.3.0.14878. Since then, my bookmarks dont send me to the correct location in the document (although not far, like one or two pages maximum).
                    I use bookmarks already included in downlaoded files and also some personnally added with version 6.X.

                    Is it a known problem on last version ?

                    P.S. : After some more tests, it appears that the same bookmark don't always send me to the same location. It seems to depend on my scrolling history.
                    Last edited by ghis; 05-29-2017, 05:59 PM.

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