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FoxitReader v8 crashes when opening .tif

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  • FoxitReader v8 crashes when opening .tif

    FoxitReader 8.2.1 6871 with german language file crashes when you try to open a .tif file. The same problem was also present on the previous version. Since this error isn't fixed we can't migrate our company from v7 to v8. Error is reproducible on different systems. I also created a support ticket, but i know how slow the support works for free customers. (if you get an answer at all)

    Regards

  • #2
    karzin

    Sorry for the trouble. Does it happen to any .tif file? Would you please send us a sample in question for internal test?
    And send us the crashlog.txt and CRASH.DMP files you can find under the directory C:\Users\Administrator\AppData\Local\Foxit Reader.

    In addition, would you please let me know your support ticket number, I will check the status for the case?


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