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  • Foxit cannot open file path

    I use Primo PDF to create pdf's of expense reports or quotes from Excel usually. Primo is set to open the pdf after creation and Foxit is my default pdf reader. When Foxit tries to open I get a series of errors that it cannot find the file path. This is because it is breaking up the file path at any spaces. For instance if the path is c:\user\my documents\expense report.pdf I will get error messages about not finding file path
    c:\user\my
    documents\expense
    report/pdf
    How can I get Foxit to treat the spaces just as other programs treat them in file paths?

  • #2
    Dear Stinger22,

    I apologize for any difficulty using Foxit Software.Firstly,please help to upgrade your existing Foxit Reader to most current version 8.3 to see if it helps.Please download it below:
    http://cdn09.foxitsoftware.com/pub/f...etup_Clean.exe
    If the issue still persists,please help to send us one such excel file sample for us to take a closer testing first.
    If it is inconvenience to upload the files here, you may email it to support@foxitsoftware.com (Attn:Lisa). And indicate this thread link. Thank you.

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    • #3
      Dear Stinger22,I have submitted the issue"Foxit doesn't handle spaces in the URL to file correctly" to our internal bug tracking system for our QA team to do further analysis with report ID#QCPHANTOM-6305 ,I will keep you informed for any updates about it or you may write back to support@foxitsoftware.com with this report ID(QCPHANTOM-6305 ) to track its processing status.

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