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No thumbnail on Windows Server 2008 R2

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  • Resolved No thumbnail on Windows Server 2008 R2

    Hallo,

    I installed the Foxit Reader 6.06.0722 on a freshly installed Windows Server 2008 R2.

    - Shell is installed
    - In the installation directory are under \ShellExtension\ the 3 files 'FoxitPrevHndlr.dll', 'FoxitPrehost.exe' and 'FoxitThumbnailHndlr_x86.dll' available
    - Under Preferences / File Assiociations is "include thumbnail" acitve.
    - Foxit Reader is the default PDF reader.
    - There is no other installed PDF reader installed.

    I still do not get thumdnails displayed. Where is the problem.

    I have the same time Foxit Reader installed on a Windows 8 (64 bit) notebook. There the thumbnails work without problems.

    Can anyone help or is this a bug in the current version?

  • #2
    Hi EICorristo,

    May we get a screensot that shows how it displayed on your side? You may email to support@foxitsoftware.com, attension to Cherry to get quick update of this problem. Thank you in advance.

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    • #3
      Hi cherry,

      I have Foxit Reader installed again and once worked thumbnail. No idea where the error has been lying. Anyway, it works now.

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