No announcement yet.

Foxit Reader Version: - UAC Prompt

  • Filter
  • Time
  • Show
Clear All
new posts

  • Foxit Reader Version: - UAC Prompt

    Just installed Foxit Reader Version: on Server 2012 R2. We publish an EMR via Citrix from these servers. The PDF viewing appears to be ok but when my users try to generate a print preview, they get a User Account Control prompt. Our users are not local admins, nor is that an option. Is there any way around this?

    I have also received reports of logos pulled from network share are not displaying on printed PDF's. Related issue?

    By the way, during install, I unchecked the box for ConnectedPDF.

  • #2
    Tried going to Properties of FoxitReader.exe and Compatibility tab, Settings for all users, and checking Run as Admin. But that produces even worse results by throwing a Release of Information error stating there was an error launching the preview file, which I suspect came from our EMR system.

    On a side note, once a user gets the UAC prompt and cancels out of it, then can immediately try the same action, and it works without prompting.


    • #3
      So I managed to get a screenshot of the UAC details when this happens, see screenshot if it attaches correctly. In the Program Location path, it has this: "C:\Program Files (x86)\Foxit Software\Foxit Reader\FoxitReader.exe" -register

      Why is there a "register" switch??? I set the Remove 'Registration' option in Local Group Policy to Enabled.

      Click image for larger version

Name:	foxit uac.png
Views:	1
Size:	120.6 KB
ID:	166438


      • #4
        So I went ahead and did the Registration through Foxit Reader and it said Thank You for Registering. Will I get a key of some sort emailed to me or something? If I click on the Registration Plugin again, it takes me back to same Registration web page as though I have never been there before.


        • #5
          1. If I use Foxit GPO templates and Enable the Do not prompt for Registration, I get UAC prompt.
          2. If I use same GPO and choose Not Configured or Disable, I get prompted to Register, if I choose Later, I get UAC prompt.

          I haven’t found a way around it yet but basically I need to either Register Foxit, which I went through the process but have not received a Key yet, or find a way to suppress the entire Registration process.

          Any help would be greatly appreciated as this is a very time sensitive issue for me.


          • #6
            Dear Jodale1972,

            I apologize for the inconvenience. Please install our .msi package of Foxit Reader which won't ask user to register it.
            Following is link for downloading .msi installer of Foxit Reader 9.0.1:
            And then please follow the instructions in the attached document"GPO_deployment_set default on Win8 machines.docx" to set Foxit as system default application without triggering the UAC message.

            Attached Files