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  • Feedback Spam in forums

    Anyone else think it's ironic that there is a ton of spam showing up in the forums when the first sticky is that Foxit keeps users safe from security vulnerabilities?

  • #2
    Hi Thane Greyhaven,

    It is inevitable that the spams may exist in the forum sometimes and we're trying to delete all of them in time and also trying to come up with a better way to prevent it from happening. This forum is not developed by Foxit and it is irrevelant to the security of Foxit products. Your kind understanding is appreciated. Thank you in advance for your support.

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    • #3
      Sometimes? Sometimes? The spam in the forum isn't showing up sometimes, it's showing up CONSTANTLY. I would recommend that instead of deleting the spams, you delete the users posting it and block their email addresses from re-joining. Seeing as we are supposed to need a validated email address to post into the forums, blocking their email addresses seems a good step to take.

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      • #4
        How are these spams even showing up if each post has to go through a moderator before they're posted?

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        • #5
          I would recommend that instead of deleting the spams, you delete the users posting it and block their email addresses from re-joining.

          --Yes, that is what we are doing, but spam users always use new ip address to register new account and send spams.Our admin is looking into this issue and hope it will be well controlled.

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          • #6
            How is spam getting into the forums AT ALL!? Every post HAS to be approved by a moderator! Sounds like you should investigate your moderators.

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