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  • Upload failure and file lost

    Hi
    I used Foxit Drive to upload my file data-block.pdf but the upload was a failure. And the file turned to be 0 KB and it is gone! But I am able see the file version and there was a 1.3 MB version. Can I download that or could you help me to re-store my file?
    Thanks!

  • #2

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    • #3
      Could you provide us below information?
      1 Your Foxit Drive account.
      2 How did you upload the file?
      3 Did you use Foxit Drive online? If yes, please send us the link you use. Or did you use Foxit Drive within a Foxit app?


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      • #4
        1. luojigao@outlook.com
        2. When I click "save", it will save and upload my file. But it was not successful and I don't know where this file turned to 0KB.
        3. I use the linux version of Foxit Desktop Application.

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        • #5
          Ty somuch, this article help me

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