Upload failure and file lost

[cake]

Hi
I used Foxit Drive to upload my file data-block.pdf but the upload was a failure. And the file turned to be 0 KB and it is gone! But I am able see the file version and there was a 1.3 MB version. Can I download that or could you help me to re-store my file?
Thanks!

[cake]

[Doris Wang]

Could you provide us below information?
1 Your Foxit Drive account.
2 How did you upload the file?
3 Did you use Foxit Drive online? If yes, please send us the link you use. Or did you use Foxit Drive within a Foxit app?

[cake]

1. luojigao@outlook.com
2. When I click "save", it will save and upload my file. But it was not successful and I don't know where this file turned to 0KB.
3. I use the linux version of Foxit Desktop Application.