Google Drive problem

[Rabiul Tanmoy]

Perfect explanations. I also faced the same problem. Now I make it.

[Doris Wang]

I'm having the same issue. I have an LG V10. I don't get the option to pay the .99 for the Google drive add on and am wondering if that is why the "update failed" message comes up. Either way I really like how the app works on my iPad but would really like it to be available on my phone. Thanks!!

May I know which version of mobile pdf you installed?

[Simsywimsy35]

A few months ago I was able to access my google drive from foxit. However I have not been able to do it again. I have erased the drive and reset but still, it will hang for a while and report "update failed". The dropbox drive works fine. Is there a solution for this problem?

Thanks.

I'm having the same issue. I have an LG V10. I don't get the option to pay the .99 for the Google drive add on and am wondering if that is why the "update failed" message comes up. Either way I really like how the app works on my iPad but would really like it to be available on my phone. Thanks!!

[GaryC]

Hi,

I also get the "update failed!" message when trying to connect to Google Drive using the latest version of the Foxit for Business Android app. Authentication was successful when first setting the drive up. However, I was never able to see any files or folders in Google Drive.

Some info on my setup:
First time installation of the Foxit Business on the phone
Blackberry Priv - Android 5.1.1
Foxit Business ver; 3.6.0.1117
Google Drive capacity is 100GB and only 18GB is used

Not sure if this maybe the problem but I use the 2 factor authentication on the Google Drive.

Google Drive sync works great on my iPad Pro.

Thanks for looking into this.

[lyndi_wu]

Hi Anathemax,

I have reported this issue to Foxit internal bug tracking system for further investigation. Report ID#: 72348. You may email to [email protected] with this ID# to track the processing status.

Thank you.

[Anathemax]

Hi Anathemax,

Sorry for the inconvenience.Actually, we got the issue in version 3.5 and have fixed it in version 3.6,now it is strange that you get the issue in version 3.6, I will report the issue to our team, please help to provide us with the following info;
1. Your mobile model type, and its system info.
2. The screenshot to show the version you use.
3. Before getting back to me, please help to reinstall the program to see if it helps.

Thank you in advance!
Have a nice day!

Thanks for your replay.
I using Xperia Z5 Android 5.1.1
Foxit Business ver; 3.6.0.1117
I have already re install a few times but nothing changes I taking same issue.
I hope u can solve a.s.a.p
Regards

[lyndi_wu]

Hi Anathemax,

Sorry for the inconvenience.Actually, we got the issue in version 3.5 and have fixed it in version 3.6,now it is strange that you get the issue in version 3.6, I will report the issue to our team, please help to provide us with the following info;
1. Your mobile model type, and its system info.
2. The screenshot to show the version you use.
3. Before getting back to me, please help to reinstall the program to see if it helps.

Thank you in advance!
Have a nice day!

[Anathemax]

Yes we pay for this apk and what we take nothing. Your solving problems it's amazing. Because you don't do anything.

[Anathemax]

Just test with Google Drive and connects normally. Have you connected other server at the same time? Please check your network connection and re-connect again. If the problem still exists, please let us know your location.

I connected one drive without problem. Just Google Drive same issue authorized successful but after I get update failed! My location is Turkey

[Doris Wang]

Still I can't connect Google Drive? I am using foxit business for Android. And ver: 3.6.0.1117 I am still getting same issue

Just test with Google Drive and connects normally. Have you connected other server at the same time? Please check your network connection and re-connect again. If the problem still exists, please let us know your location.

[Anathemax]

A few months ago I was able to access my google drive from foxit. However I have not been able to do it again. I have erased the drive and reset but still, it will hang for a while and report "update failed". The dropbox drive works fine. Is there a solution for this problem?

Thanks.

Still I can't connect Google Drive? I am using foxit business for Android. And ver: 3.6.0.1117 I am still getting same issue

[klinikobat]

google drive eror bisa pakai vifi

[Lisa_lee]

muskaanaml154 The problem"Google Drive Desktop states that I have reached the 5 GB limit, but I only have a little less than a GB in the folder.",may I suggest you contact Gogole company to further know the potential causes since Google drive is cloud storage service from Google.Thanks for your kind understanding.

[muskaanaml154]

Google Drive Desktop states that I have reached the 5 GB limit, but I only have a little less than a GB in the folder. When I delete files, the GB's don't go down. Help?

[Lisa_lee]

Dear Mettas142,

Did you delete PDF files from within our Foxit Mobile PDF for Android? If so,those PDF files are your local documents which have already been downloaded from Google drive part to your device. Delete files from local part won't make those corresponding files to be gone from the online side.
We suggest you delete files from Google drive application directly to free space.