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I am in Desktop Support at my company and have come across an issue with the Foxit-Add-in in Excel.
The Foxit add-in used to appear on the top ribbon on the far right and would allow the user to save an Excel sheet directly to Foxit as a PDF so he could E-sign it. He stated that after clicking too quickly on a pop-up, and accepting 'something' he can no longer use the Foxit option.
When going into Excel in the Add-ins tab I see that the Foxit PDF Creator COM Add-in is in the disabled category. I have tried reenabling it by going to the 'manage' button with 'Com Add-in' chosen, checking the box with Foxit PDF Creator and clicking OK, and nothing happens.
I tried uninstalling Foxit and deleting all relevant software files, then reinstalling it and Excel still has the Foxit PDF Creator Add-inn disabled. I have looked through registry keys trying to see if there was a permanent setting within in Excel or Foxit and found nothing.
Any suggestions on what to try next? Or has anyone seen this issue before and know a solution? Any advice would help thank you!
The Foxit add-in used to appear on the top ribbon on the far right and would allow the user to save an Excel sheet directly to Foxit as a PDF so he could E-sign it. He stated that after clicking too quickly on a pop-up, and accepting 'something' he can no longer use the Foxit option.
When going into Excel in the Add-ins tab I see that the Foxit PDF Creator COM Add-in is in the disabled category. I have tried reenabling it by going to the 'manage' button with 'Com Add-in' chosen, checking the box with Foxit PDF Creator and clicking OK, and nothing happens.
I tried uninstalling Foxit and deleting all relevant software files, then reinstalling it and Excel still has the Foxit PDF Creator Add-inn disabled. I have looked through registry keys trying to see if there was a permanent setting within in Excel or Foxit and found nothing.
Any suggestions on what to try next? Or has anyone seen this issue before and know a solution? Any advice would help thank you!
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