Announcement

Collapse
No announcement yet.

Merge Files to one - cannot parse files

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Merge Files to one - cannot parse files

    In Phantompdf I cannot merge multiple files into 1. Error comes up cannot parse files - try again or try another file. Can't get it to work. Any help?

  • #2
    Could you provide us the file to have a check? You could send it to [email protected] so that we could better advise.

    Comment


    • #3
      I am also having this problem. I tried emailing the support email address, but they no longer support that email address.
      Any ideas why this is happeing?

      Comment


      • #4
        bethp Sorry for the inconvenience. We've upgrade support system and those email addresses are not available anymore. Can you please visit website, Support Center and submit a ticket to us? Thanks.
        For the error, can you please provide below detailed info for checking? thanks.
        1. What's OS of your PC? WIN 10?
        2. What's version of Foxit PhantomPDF installed?
        3. Can you please provide sample files for testing?
        4. Where did those files locate at? local folder or network drive?

        Comment

        Working...
        X