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Bug: Continuous page broken in Phantom but works in Reader

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  • Bug: Continuous page broken in Phantom but works in Reader

    Bug: Continuous page is broken in Phantom but works in Reader

    Steps to reproduce:
    1. Download Foxit Reader and Foxit Phantom on Windows 10
    2. Open Reader and Phantom and click File > Preferences > Page Display > Default page layout: Continuous
    3. Close both applications
    4. Download this PDF:
    5. Open #4 in Reader or Phantom, click xstrace bookmark, and scroll to next page. This "breaks"--meaning, other pages are NOT Continuous, but Single.
    6. Click xTop bookmark and scroll to the next page. This "works"--meaning, other pages ARE Continuous.

    UPDATE: Despite this post's title, Phantom and Reader display the *same* behavior in steps 5-6.

    Thank you!
    Last edited by mellowyellow; 01-23-2019, 08:08 PM.

  • #2

    I tried to open the download of the PDF, but the dropbox told me "That file isn’t here anymore". Could you please check this and provide us another download link of the testing PDF document? Thank you.


    • #3

      Sorry. I just updated the link and tested it. Please try again.


      • #4
        It still says 'error 404', could you please have a double check? Thank you.


        • #5
          Cherry, the forum didn't save my update correctly yesterday, which I just confirmed. I updated the post above with the CORRECT link, but in case you have trouble, here is the correct link:

          Thank you!


          • #6
            mellowyellow ,I already downloaded the PDF file you referred from the corresponding dropbox link you sent.This issue "Continuous page broken in Phantom" has been submitted to our internal bug tracking system for our QA team to do further analysis with report ID#QCPHANTOM-15017.I will keep you informed for any updates about it or you may also write back to with this report ID#QCPHANTOM-15017 to track its processing status in future.