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  • Viewing pdfs in browser

    I am not able to view pdfs within IE11 using Foxit Phantompdf 9.4.1. I have tried to disable and enable the plugin and it seems that this does not make a difference. If I use Mozilla Firefox which uses its own internal pdf viewer the document will appear fine. This is on a Win 8.1 machine. Most machines are configured to use Internet Explorer 11 and have Foxit as the default viewer.

    Any help is appreciated.

  • #2
    rjlasb18

    Two steps:
    1) Please go under "File"->"Preferences"->"File Associations"-"Advanced"->Tick the "Include Browser when setting default PDF Viewer";
    2) Click on "Make Default PDF Viewer".

    Since version 6.x, these two options are bundled together to take effects. Once you make change to "Include Browser when setting default PDF Viewer", you need to click on "Make Default PDF Viewer" as well. Please give it a try and let us know if info above helps. Thank you.

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    • #3
      cherry Foxit is already the default browser and the "Include Browser when setting default PDF Viewer" is already checked.

      There are times where it shows like it is downloading the file to open in the browser, other times it will just display a blank screen.
      Last edited by rjlasb18; 02-12-2019, 04:20 PM.

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      • #4
        rjlasb18

        Please try to un-associate and re-associate the "Display PDF in Browser" as following and see if it helps:

        1) Please open Foxit Reader, then go under "File"->"Preferences"->"File Associations"->"Advanced", uncheck "Include browser when setting default PDF viewer" then click on "OK".
        2) Under "File Associations", please click on "Restore File Associations";
        3) Again, please go under "File"->"Preferences"->"File Associations"->"Advanced", check "Include browser when setting default PDF viewer"->"OK" then click on "Make Default PDF Viewer" as default PDF Reader. 

        After having made settings above, you may try to open the online PDF from browser again and see if it helps. If it doesn't help, please try the following:
        1) Please open IE->go to 'Tools'->'Advanced'->find 'Security' from the list-> uncheck 'Do not save encrypted pages to disk';
        2) Please clear the caching of your IE browser;
        3) Please right-click IE browser and choose "Run as Administrator" and see if it helps;
        4) How about the result if you open IE->go under "Tools"->check "Compatibility View" then trying to open the PDF document from within IE?
        5) Open your registry editor, find HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\TabProcGrowth and check if the value is set 1.

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