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Converting to Word gives text boxes and plain text

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  • Converting to Word gives text boxes and plain text

    This is quite aggravating. More often than not, like always, Phantom will convert some portions of a PDF document to MS Word correctly and other portions as text boxes. This off the entire document and it become necessary to manually check every paragraph and segment and make corrections. QAny ideas what's going on or how to fix?

  • #2
    Thank you for posting here. Do you mean it show as boxes instead of texts? Would you mind sending us the original pdf file and result Word file so we can have further testing? You can send it to [email protected], thank you.

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    • #3
      It converts plain text in the PDF to text boxes in Phantom. When it does it makes no sense. Some fields are okay, some are text boxes.

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      • #4
        PeaceLuth

        Is it possible to provide us one PDF sample for testing and also a screenshot that shows the problem so we could take a closer look and better advise? Thank you.

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        • #5
          Gladly. How? I keep getting a message I'm not authorised to create or remove attachments.

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          • #6
            PeaceLuth please send sample file to us for testing by [email protected]. we will check your email and reply to you ASAP. thanks.

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