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Update and Online-Related Buttons Disabled?

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  • Update and Online-Related Buttons Disabled?

    Hi there,

    I have Foxit Phantom PDF Business, which I just manually updated to the latest 9.6 version to see if it rectified the below issue - it did not.

    All the options related to updates and online functionality are greyed out and can't be clicked. I can manually update fine but I can't check for updates.

    Any idea what would cause this and how I can rectify? Only thing I notice is that the Account Management plugin shows as not loaded but I can't find any way to activate that either.

    Thanks for any help.

    Daniel



  • #2
    Never mind - answered my own question - somehow I had ticked this box in the General part of Settings (probably because it sometimes PhantomPDF takes ages to start while it searches for a connection through our work proxy).

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    • #3
      Blackrazor
      Yes. Those online functions buttons greyed out issue is caused by disable all features which require internet connection. Please enable this feature and restart application. thanks.

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