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Images are being cropped when imported. How do I stop this?

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  • Images are being cropped when imported. How do I stop this?

    First time poster. Love the software but I have searched all over and can't find anything referencing this issue.
    I frequently get scanned JPEG's from clients and I need to convert to PDF. When I add the JPG to the file either through the import tool or through dragging & Dropping I get hte same result. The top or bottom or both of the JPEG is cutoff. I can only see the middle of the document. How do I stop this?
    Thanks
    Todd

  • #2
    Zarati ,We apologize for the trouble.As to this situation you mentioned,please help to send us the following information for further analysis:
    1:Your OS information(E.g.windows10x64bit).
    2:Please go to "Help" tab in Foxit PhantomPDF,click on "About Foxit PhantomPDF" to check its version number.
    3:Please send us one JPEG file in question and the problematic converted PDF file.
    If it is not convenience to send files on forum,please email them to [email protected](Attn.Lisa).

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