Announcement

Collapse
No announcement yet.

About the v11

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • crash About the v11

    Hi, PDFEditor is an handy software but the v11 should still be considered a beta in my opinion, business users beware.
    I have found about 20 bugs, malfunctions or missing basic features... in a couple of days. And it crashes every 30 min.
    I submitted some of them 3 days ago through a ticket. Since then I have found more so I can share again the file with the support
    Last edited by Macallows; 06-25-2021, 06:21 PM.

  • #2
    Macallows
    We apologize for any difficulty using Foxit Software! May I have the support ticket number so I can follow it?

    Comment


    • #3
      Hello, sure, it's 110205
      I uploaded a new file with more details in the ticket

      Comment


      • #4
        Macallows

        Thank you for your ticket, we will follow up your case via the ticket#110205.

        Comment


        • #5
          Thanks for you kind reply. I have found about 10 more bugs... To be frank I wouldn't expect that much bugs even from a freeware. I suggest you open a public beta program and a debugging team. The PDF editor crashed 10+ times again today and this is starting to get on my nerves. The software looks like it has been built with a lot of workarounds and I'm surprised it still have all those problems in a v11... and I only tried the most basics functions for now. I'm taking time so that you can be aware of my finding so I have uploaded the lastest batch of problem I found, and the latest crash reports. Best regards
          Last edited by Macallows; 06-27-2021, 08:10 PM.

          Comment


          • #6
            Sorry for the inconvenience. Our Support Lisa will take care of it, and she will report it to our QA and Dev team and reply to you by email soon.

            Comment


            • #7
              Hi, I responded to the ticket, found 5 more bugs and thought about other interresting features. Please see ticket 110205

              Comment


              • #8
                Macallows
                Already reply the ticket and we need some more information for testing, look forward to hearing from you.

                Comment


                • #9
                  Originally posted by Roy_Chen View Post
                  Macallows
                  Already reply the ticket and we need some more information for testing, look forward to hearing from you.
                  Thank you for your prompt reply. I just responded

                  Comment

                  Working...
                  X