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  • crash About the v11

    Hi, PDFEditor is an handy software but the v11 should still be considered a beta in my opinion, business users beware.
    I have found about 20 bugs, malfunctions or missing basic features... in a couple of days. And it crashes every 30 min.
    I submitted some of them 3 days ago through a ticket. Since then I have found more so I can share again the file with the support
    Last edited by Macallows; 06-25-2021, 05:21 PM.

  • #2
    Macallows
    We apologize for any difficulty using Foxit Software! May I have the support ticket number so I can follow it?

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    • #3
      Hello, sure, it's 110205
      I uploaded a new file with more details in the ticket

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      • #4
        Macallows

        Thank you for your ticket, we will follow up your case via the ticket#110205.

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        • #5
          Thanks for you kind reply. I have found about 10 more bugs... To be frank I wouldn't expect that much bugs even from a freeware. I suggest you open a public beta program and a debugging team. The PDF editor crashed 10+ times again today and this is starting to get on my nerves. The software looks like it has been built with a lot of workarounds and I'm surprised it still have all those problems in a v11... and I only tried the most basics functions for now. I'm taking time so that you can be aware of my finding so I have uploaded the lastest batch of problem I found, and the latest crash reports. Best regards
          Last edited by Macallows; 06-27-2021, 07:10 PM.

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          • #6
            Sorry for the inconvenience. Our Support Lisa will take care of it, and she will report it to our QA and Dev team and reply to you by email soon.

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            • #7
              Hi, I responded to the ticket, found 5 more bugs and thought about other interresting features. Please see ticket 110205

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              • #8
                Macallows
                Already reply the ticket and we need some more information for testing, look forward to hearing from you.

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                • #9
                  Originally posted by Roy_Chen
                  Macallows
                  Already reply the ticket and we need some more information for testing, look forward to hearing from you.
                  Thank you for your prompt reply. I just responded

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