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About the v11

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  • Macallows
    replied
    Originally posted by Roy_Chen
    Macallows
    Already reply the ticket and we need some more information for testing, look forward to hearing from you.
    Thank you for your prompt reply. I just responded

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  • Roy_Chen
    replied
    Macallows
    Already reply the ticket and we need some more information for testing, look forward to hearing from you.

    Leave a comment:


  • Macallows
    replied
    Hi, I responded to the ticket, found 5 more bugs and thought about other interresting features. Please see ticket 110205

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  • richell_huang
    replied
    Sorry for the inconvenience. Our Support Lisa will take care of it, and she will report it to our QA and Dev team and reply to you by email soon.

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  • Macallows
    replied
    Thanks for you kind reply. I have found about 10 more bugs... To be frank I wouldn't expect that much bugs even from a freeware. I suggest you open a public beta program and a debugging team. The PDF editor crashed 10+ times again today and this is starting to get on my nerves. The software looks like it has been built with a lot of workarounds and I'm surprised it still have all those problems in a v11... and I only tried the most basics functions for now. I'm taking time so that you can be aware of my finding so I have uploaded the lastest batch of problem I found, and the latest crash reports. Best regards
    Last edited by Macallows; 06-27-2021, 07:10 PM.

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  • lyndi_wu
    replied
    Macallows

    Thank you for your ticket, we will follow up your case via the ticket#110205.

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  • Macallows
    replied
    Hello, sure, it's 110205
    I uploaded a new file with more details in the ticket

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  • Roy_Chen
    replied
    Macallows
    We apologize for any difficulty using Foxit Software! May I have the support ticket number so I can follow it?

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  • Macallows
    started a topic crash About the v11

    About the v11

    Hi, PDFEditor is an handy software but the v11 should still be considered a beta in my opinion, business users beware.
    I have found about 20 bugs, malfunctions or missing basic features... in a couple of days. And it crashes every 30 min.
    I submitted some of them 3 days ago through a ticket. Since then I have found more so I can share again the file with the support
    Last edited by Macallows; 06-25-2021, 05:21 PM.
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