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  • Error 12029

    Hi,

    I have a 25 user license for PhantomPDF 9.x, and I'm trying to transfer one of those licenses to a new computer. The problem is that when I try to uninstall the license in the old computer, I'm getting a 12029 error code.

    The help says that's a networking error, but the network is working fine in that computer. I've tried running PhantomPDF as admin to uninstall, but got the same error.

    Uninstalling the same version from another computer works fine.

    Does somebody know what could be the problem?

    Thank you,

    Roberto

    PS:
    System details:
    Windows 10 version 21h2, 64 bits
    Phantompdf version 9.7.5.29616

  • #2
    Since it refers to license key issue, for safety, would you mind calling our support line at 1-866-693-6948 to provide us the registration key code so we can have a check and further help? Thank you.

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    • #3
      Is there a phone number available for Brazil? I tried the number above but it did not answer.

      Thank you,

      Roberto Greiner

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      • #4
        DrydenK The phone number 1-866-693-6948 is 24 hours available. Please try to call us at your convenient time. Or would you mind submitting a ticket at this link: https://www.foxit.com/support/ticket.html?isReturn=1

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