Announcement

Collapse
No announcement yet.

PhantomPDF plugin for Firefox doesn't close a process after close a page

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • PhantomPDF plugin for Firefox doesn't close a process after close a page

    I noticed that after close a PDF viewer page a process doesn't close automatically.
    After some work in Firefox (watching PDF files) a Windows process list look like this:

    I can close these processes only manualy or to close Firefox.

    Windows XP SP3 / Firefox v32 / PhantomPDF v6.2.1.0618
    Attached Files

  • #2
    Hi Yaumen,

    I've forwarded this issue to QA team for further investigation. Report ID#: 60886. You may write to [email protected] to track the processing status of it. Thank you.

    Comment


    • #3
      Hi Yaumen,

      Several questions for this issue:
      1) Can the issue be replicated upon opening and closing the PDF document? Or is there any operation that caused the problem?
      2) Can it be 100% replicated? Can it be fixed if you re-launch Firefox or computer? What about the result if you re-install PhantomPDF?
      3) Is it an online PDF document or a local PDF document that you try to open? Did it happen to specific document or any PDF document?

      Comment

      Working...
      X